상명대학교 경영학과

 

 

 >  교수진소개 > 생산관리김희탁 교수님

 

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김희탁 교수님

김희탁 교수님
김희탁 이름 김 희 탁
전공 생산관리
관심분야 서비스 품질, 서비스 운영론, 품질경영론, 스케쥴링
연구실 O511
연락처 02-2287-5060
이메일 htkim@smu.ac.kr


학력

  • 고려대학교 정경대학 통계학과 졸업 (경제학사)
  • 서울대학교 대학원 경영학과 졸업 (경영학석사)
  • 한국과학기술원 경영과학과 졸업 (공학석사)
  • U. of Texas at Austin, Dept of Management
  • 서강대학교 대학원 경영학과 졸업 (경영학박사, 생산관리전공)

주요경력

  • 1983. 3. 1 - 1985. 2. 28   상명여자대학 경영학과 전임강사
  • 1985. 3. 1 - 1991. 9. 30   상명여자대학교 경영학과 조교수
  • 1991.10. 1 - 1996. 9. 30  상명여자대학교 경영학과 부교수
  • 1996.10. 1 - 1999. 2. 28  상명대학교 경영학과 교수
  • 1999. 3. 1 -  현재상명대학교 경영학부 교수
  • 1999. 9. 1 - 2001. 1. 26   U. of Illinois at Urbana-Champaign 방문교수
  • 2002. 7. 1 - 2003.11. 27   상명대학교 입학처장(서울캠퍼스)
  • 2004. 7. 1 - 2007. 2.  상명대학교 경영학부 경영학부장 겸 전공주임교수
  • 2007.11.13   현재상명대학교 경영학부 교수(생산관리전공)

학회활동

  • 2002.1.1 - 2005.12.31  한국품질경영학회 홍보이사
  • 2002.1.1 - 2005.12.31  품질경영학회지 경영학분야

대표편집위원

  • 2001.1.1 -   현재한국서비스경영학회 이사
  • 2005.3.1 -   현재한국생산관리학회 편집위원장

대외활동

  •  2003. 1. 1 - 현재  대한민국 국가품질상 심사위원
  • 한국서비스 대상 심사위원
    한국서비스품질우수기업 인증 심사위원
    전국품질분임조 경진대회 심사위원


주요 연구업적

Books (in Korean)

Seung Chul Kim, Soo Wook Kim, Heetak Kim, and Baek-Seo Seong, Service Operations Management, translated from Successful Service Operations Management, 2nd ed., (by Metters, King-Metters, Pullman, and Walton, South-Western, Thomson, 2006), Seoul, Hankyungsa Publishing Co., 2006
Heetak Kim et al., Operations Management, Seoul, Pubmoon Publishing Co., 1997.
Heetak Kim, Bokjoo Whang, and Hanjoo Yoo, Statistics, Seoul, Pubmoon Publishing Co., 1997.,


Articles (in Korean)

Heetak Kim and Hyung-Kang Kim (2006), “Service Quality and Value of Residential Moving Service: Implications for Service Productivity,” Productivity Review, Vol.20, No.3, pp.85-100.
Heetak Kim (2004), “A Study on TQM in College Education: Two Models of TQM,” Journal of the Korean Society for Quality Management, Vol. 32, No. 4, pp.103-112.
Heetak Kim (2003), “A Study on TQM of Health Care Sector,” Journal of the Korean Society for Quality Management, Vol. 31, No. 2, pp.82-97.
Heetak Kim and Jong-Chul Lee (2002), “An Empirical Study on Customer -Oriented Quality Creation of Shoe: Focusing on Kano’s Model and QFD,” Journal of the Korean Society for Quality Management, Vol. 30, No. 1, pp.1-21.
Heetak Kim (2001), “Evolution of Manufacturing Strategy: A Quality Perspective,” Journal of the Korean Society for Quality Management, Vol. 29, No. 1, pp.85-100.
Heetak Kim, Myung-Sik Lee, and Jang-Ha Kim(2000), “A Study on the Effects of Perceived Service Quality on Customer Response: Focusing on the Hotel Industry,” Journal of the Korean Society for Quality Management, Vol. 28, No.4, pp.75-98.
Chang-Juck Suh and Heetak Kim(1998), “A Heuristic for Proportionate Flowshop Scheduling,” Journal of the Korean Production and Operations Management Society, Vol. 9, No.3, 1998, pp.121-152.
Heetak Kim and Jang-Ha Kim(1998), “A Critical Review of Service Quality Measurement,” Journal of the Korean Society for Quality Management, Vol. 26, No. 4, pp.29-50.
Heetak Kim and Jang-Ha Kim(1998), “An Empirical Study of Hotel Service. Quality Measurement of Hotel Guests: Focusing on Japanese Guests Visiting Korea,” Journal of Korean Tourism Development, Special Edition, pp.91-118.
Heetak Kim and Joo Yeon Pyeon(1997), “Identifying Attractive Quality in New Product Development: The Case of Portable Cassette Player,” Journal of the Korean Production and Operations Management Society, Vol.8, No. 3, pp.117-148.
Heetak Kim (1997), “Manufacturing Strategy for Time-Based Competition,” Journal of Business Research (in Korean), Vol.5, No.1, pp.47-70.
Heetak Kim (1996), “Employee Empowerment in Service Firms,” Journal of Business Research (in Korean), Vol. 4, No.1, pp.31-60.
Heetak Kim (1995), “Lean Production System and Volvo’s Production System,” Journal of Business Research (in Korean), Vol. 3, No. 1, pp.99-122.
Heetak Kim (1994), “A Study on Uncertainty Reduction in Manufacturing,” Journal of Business Research (inKorean), Vol. 2, No. 1, pp.53-78.
Sung-Yong Choi, Il-Jun Ahn, and Heetak Kim (1994), “A Study on Factory Automation of Korean Manufacturing Firms,” The Industrial Science Researches (in Korean), Vol. 2, No. 1, pp.121-170.
Heetak Kim (1993), “Manufacturing Flexibility and Manufacturing Strategy,” The Journal of Business Research (in Korean), Vol. 1, No. 1, pp.73-99.